Strategic Technology Services
Today - businesses must focus on building
technology efficiency and effectively. Businesses need and value the delivery of IT Technology - even though IT may not be their CORE expertise. It is impossible for
businesses to achieve and maintain a competitive edge with a "wing it"
approach to technology planning and management.
Blue Dragon Consulting has
developed a portfolio of strategic technology solutions that help
businesses position themselves for opportunity, growth, and
flexibility. We want our clients to run their businesses with the
knowledge that technology is working for them. Not the client working for the technology.
Technology Planning & Budgeting
Many businesses address technology planning and budgeting as an
afterthought. Unnecessary and unplanned technology expense, as well as
business disruption and network downtime due to outdated equipment and
software can and often does cause financial hardship for any business.
The Blue Dragon Consulting portfolio assists our clients with assessing the current technology
planning and budgeting strategy. It provides for the prioritizing of short-term and long-term
technology needs, and estimating the costs involved.
Vendor Management & Supervision
Proper vendor management is a key component to the success of any
technology program. Businesses often use numerous vendors to provide
specialized technology services, but aren't sure where each vendors line of
responsibility begins or ends.
The Blue Dragon Consulting portfolio assists our clients with regard to vendor: identification, research,
selection, and management. We leverage our expertise to make sure that vendors are acting in the best interests of
our clients and are providing services with the expected level of delivery & competence. We have found that vendors improve their response times, lower prices and improve
service levels when they (and their contracts) are effectively monitored.
Project Management
Businesses often attempt to implement technology projects without a
proper management or fiscal strategy. This typically results in unnecessary
implementation delays, scope creep, over spending, extended troubleshooting and
testing periods, and the need to seek additional expertise to get
issues resolved.
We assist our clients with developing a project management
strategy that addresses possible issues, hidden costs and budgetary issues before they
occur. Our team actively monitors the status of the project using: defined project scope,
expected time lines, key participant meetings, and project cost
formulas. Our role is to act as a facilitator and to eliminate
problems that could cause a project to fail or be abandoned.
Business Continuity Planning & Testing
Many businesses consider the existence of a media backup strategy to be sufficient
for disaster recovery planning. However, a reliable Business Continuity
Plan is much more comprehensive. It should be fully documented and include key personnel
responsibilities, a temporary business location, and a periodic testing
schedule.
We assist our clients with identifying critical data and
technology services, designing a plan to access the data and services
as quickly as possible following a business disruption, and on-going
testing to insure the reliability of the plan.
Technology Staff Selection & Training
Identifying and selecting the right technology personnel is critical
for a dependable and efficient technology support strategy. The
on-going training and testing of the technology staff is necessary to
ensure that appropriate technical expertise is available when needed.
We assist our clients with assessing their technology support needs. This is accomplished by
performing a technical support needs analysis. We also assist with
technical staff interviewing, hiring, and establishing training and
testing programs.